Yesterday, Commio was targeted by a Denial of Service (DoS) attack that impacted our voice, messaging, and database services. Service was impacted intermittently for approximately 30 minutes starting at 3PM EST / 12PM PST / 8PM UTC.
As you may know, others in our industry have also experienced similar attacks. Our network was protected from a sustained service interruption by our Cloudflare Magic Transit installation. This always-on, network-level protection gives our network the added capacity and automated DDoS mitigation systems we need to secure your communications.
Our systems detected the attack, then were able to address the intrusion. However, there are systematic delays in the ability to identify, then mitigate. Customers may have experienced intermittent issues during this short period.
Our team, infrastructure, and investment into DDoS mitigation solutions shows our commitment to all of our customers and partners that we are serious in addressing any and all service disruptions, including those caused by malicious DDoS/DoS attacks.
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If you have questions or concerns, please reach out to your customer success specialist:
Phone: (919) 890-0000, option 1