All Systems Operational

About This Site

Welcome to thinQ's status page, our home for real-time information on system performance. Here you'll find live and historical data on system performance. To file a ticket with our support team, email support@thinq.com.

Billing Operational
i.thinq.com Portal Operational
lcr.thinq.com Portal Operational
Inbound Voice Operational
Outbound Voice Operational
Text Messaging (SMS/MMS) Operational
Toll-Free LCR Operational
International LCR Operational
Domestic Least Cost Routing (LCR) Operational
Phone Numbers (DIDs) Operational
E911 Operational
Caller Name (CNAM) Operational
Local Routing Number (LRN) Operational
Voice APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 29, 2020

No incidents reported today.

Sep 28, 2020

No incidents reported.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020
Resolved - Our engineers have resolved the slowness issue that was affecting Caller ID (CNAM). We have been monitoring our network and have verified stability. We’re truly sorry for the impact this has had on your business, and any stress and frustration it has caused you personally. We hope that our transparency shows our commitment to you and all of our partners. Thank you.
Sep 15, 17:18 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 16:27 EDT
Identified - We are currently experiencing a service issue that is slowing our Caller ID (CNAM) solution. We're hard at work on the issue. More details will be provided as we research the issue and understand a resolution timeline. Stay tuned. Send a ticket to support@thinq.com and monitor service status via: http://status.thinq.com
Sep 15, 15:17 EDT