Commio (thinQ & teli)
All Systems Operational

About This Site

Welcome to Commio's status page, our home for real-time information on our thinQ Voice and teli Messaging system performance. Here you'll find live and historical data on system performance. To file a ticket with our support team, email support@commio.

Billing Operational
thinQ.io Portal Operational
Inbound Voice Operational
Outbound Voice Operational
90 days ago
100.0 % uptime
Today
Text Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
Toll-Free iCR Operational
International iCR Operational
Phone Numbers (DIDs) Operational
E911 Operational
Caller Name (CNAM) Operational
Local Routing Number (LRN) Operational
Voice APIs Operational
Support Website (support.thinq.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 21, 2022

No incidents reported today.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022
Resolved - Our engineers have confirmed that the service issue affecting billing has been resolved, and we've verified stability. We hope that our transparency shows our commitment to you and all of our partners. If you encounter any other issues, reach out to our support team via support@commio.com.
May 18, 00:30 EDT
Identified - We are currently experiencing an issue with Commio (thinQ/teli) partners who use Freshbooks billing services that is causing invoice-related functions to not be available at this time. We're hard at work on the issue with this billing partner, and more details will be provided as we research the issue and get a resolution timeline. Send a ticket to support@commio.com and monitor service status via: http://status.thinq.com
May 17, 22:29 EDT
May 17, 2022
May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022
Completed - The scheduled maintenance has been completed.
May 7, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 05:01 EDT
Scheduled - Commio will be implementing network configuration changes on Saturday May 7, 2022 from 5:00am EDT/4:00am CDT/3:00am MDT/2:00am PDT/9:00am UTC. This maintenance work is expected to last 2 hours. This is a medium risk change, however no service interruptions are expected.
May 6, 10:59 EDT