Commio (thinQ & teli)
All Systems Operational

About This Site

Welcome to Commio's status page, our home for real-time information on our thinQ Voice and teli Messaging system performance. Here you'll find live and historical data on system performance. To file a ticket with our support team, email support@commio.

Uptime over the past 90 days. View historical uptime.
Billing Operational
Commio Portal Operational
Inbound Voice Operational
Outbound Voice Operational
90 days ago
100.0 % uptime
Today
Text Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
Toll-Free iCR Operational
International iCR Operational
Phone Numbers (DIDs) Operational
E911 Operational
Caller Name (CNAM) Operational
Local Routing Number (LRN) Operational
Voice APIs Operational
Support Website (support.thinq.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 2, 2023
Network Maintenance
Completed - The scheduled maintenance has been completed.
Apr 2, 05:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 05:00 EDT
Scheduled - Commio will be performing maintenance on the primary Inbound service on Sunday April 2, 2023 from 05:00 EDT/09:00 UTC to 05:30EDT/09:30 UTC. During this maintenance a configuration change will be applied which will cause the primary inbound service to be unavailable for a brief period of time during this window. Calls will failover to the backup inbound service. No customer intervention is required.
Mar 28, 09:45 EDT
Apr 1, 2023
Network Maintenance
Completed - The scheduled maintenance has been completed.
Apr 1, 05:32 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 05:00 EDT
Scheduled - Commio will be performing maintenance on the backup Inbound service on Saturday April 1, 2023 from 05:00 EDT/09:00 UTC to 05:30EDT/09:30 UTC. During this maintenance a configuration change will be applied which will cause the backup inbound service to be unavailable for a brief period of time during this window. No customer intervention is required.
Mar 28, 09:43 EDT
Mar 31, 2023

No incidents reported.

Mar 30, 2023

No incidents reported.

Mar 29, 2023

No incidents reported.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023
Commio Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Mar 26, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 03:00 EDT
Scheduled - On Sunday, March 26, 2023, starting at 3:00am EDT/7:00am UTC, Commio will perform emergency maintenance that may impact outbound voice, the Commio portal, and text messaging. There may be a brief period of time that services could be interrupted and failover to backup facilities. No customer action is required. The maintenance window is expected to last until 5:00am EDT/9:00am UTC.
Mar 25, 16:01 EDT
Mar 25, 2023

No incidents reported.

Mar 24, 2023
Datacenter Partner Maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 06:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 01:00 EDT
Scheduled - On Friday, March 24, 2023, starting at 1:00am EDT/12:00am CDT/11:00pm MDT/10:00pm PDT/5:00am UTC the Commio datacenter partner will perform network maintenance that may cause short duration connectivity interruptions when automated failover occurs. This may impact Inbound calls. Inbound calls will fail over to another datacenter if there is an interruption. The interruptions are expected to be short duration (less than 5 minutes) while our datacenter partner performs maintenance on networking equipment.
Mar 17, 10:54 EDT
Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023
Network Maintenance
Completed - The scheduled maintenance has been completed.
Mar 19, 09:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 07:00 EDT
Scheduled - Commio will be performing maintenance on the primary and backup Inbound services on Sunday, March 19, 2023 from 7:00am EDT/6:00am CST/5:00am MDT/4:00am PDT/11:00am UTC to 9:00am EDT/8:00am CDT/7:00am MDT/6:00am PDT/13:00pm UTC. During this maintenance window a configuration change will be applied which will cause the Inbound service calls to fail over for a brief period of time. No service interruptions are expected, and no customer intervention is required.
Mar 19, 07:00 EDT
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