thinQ Better Voice & Messaging
All Systems Operational

About This Site

Welcome to thinQ's status page, our home for real-time information on system performance. Here you'll find live and historical data on system performance. To file a ticket with our support team, email support@thinq.com.

Billing Operational
thinQ.io Portal Operational
Inbound Voice Operational
Outbound Voice Operational
Text Messaging (SMS/MMS) Operational
Toll-Free LCR Operational
International LCR Operational
Phone Numbers (DIDs) Operational
E911 Operational
Caller Name (CNAM) Operational
Local Routing Number (LRN) Operational
Voice APIs Operational
Support Website (support.thinq.com) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 24, 2021

No incidents reported today.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021
Resolved - This incident has been resolved. If you encounter any issues, send a ticket to support@thinq.com and monitor service status via: http://status.thinq.com
Jul 16, 14:15 EDT
Monitoring - A fix has been implemented and we're awaiting word on next steps. More to come!
Jul 16, 12:55 EDT
Identified - The underlying issue has been identified, and our E911 vendor is working on a fix. More details to follow.
Jul 16, 11:22 EDT
Investigating - We are currently experiencing a service issue that is affecting E911, preventing users from creating new E911 sites. Our E911 vendor is hard at work on the issue. More details will be provided as we research the issue and understand a resolution timeline. Stay tuned. Send a ticket to support@thinq.com and monitor service status via: http://status.thinq.com
Jul 16, 09:23 EDT
Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.

Jul 11, 2021

No incidents reported.

Jul 10, 2021

No incidents reported.